Can I get a refund on my license?

We offer 7-days money back guarantee, you do not need a reason but we appreciate your feedback.

Please send a cancellation request to [email protected] from the license email address. If you bought TablePlus from our resellers, please ask them to refund.

Can I get a refund on VAT?

The price you see may or may not include VAT based on your country.

If you are European customer, you can have VAT deducted from your purchase by simply clicking the "Add VAT Number" button during checkout, before entering your payment information.

If you have already purchased, please contact [email protected] with your VAT information and receipt number. In addition, your receipt email also contains a link to e.g. customize your address in the receipt.

Note that our payment provider is based in the UK. Thus, UK-based businesses have to get it refunded from the UK tax authorities instead.

*How does licensing work?

By default, one license key can be applied to one device (and N iOS devices with N is the number of license devices x 2 if the license does not expire). If you want to apply to more devices you must extend seats, or buy a custom license.

If you forget the license key or want to remove an old device, please visit the license manager. TablePlus license grants you one year's worth of updates. After that, you can continue to use TablePlus for as long as you like.

What are the limitations of the free trial?

The free trial is limited to 2 opened tabs, 2 opened windows, 2 advanced filters (filters are not available on the free TablePlus Windows) at a time. We can change the limitations without any notifications in the future releases.

Support and feature requests?

All plans come with support and feature requests, feel free to contact us on Github macOS, Windows, iOS, Linux to report bugs, follow us on Facebook, Twitter, or email support [email protected]